US Wig Shipping Policies and Transit Times:
We offer 3 shipping options on our wigs. These options apply to wigs only:
- Standard Shipping: 7-10 days. Standard shipping is free on Raquel Welch and Henry Margu wigs and $9.95 for all other brands. If you are ordering other products with your wig, the shipping charge is increased to $13.95 for all products. Everything will ship together in one box. For customers that need delivery to a post office box, this is your only shipping option. Shipping time frames on standard shipping are not guaranteed by the carrier or Headcovers.
- Ground Shipping: 3-5 days: Wigs shipped via Ground will arrive in 3 to 5 business days after you place your order, if ordered by 12:00 PM CST. Deliver times for ground are estimates and not guaranteed. Wigs ordered Ground service are shipped to you directly from the wig manufacturer. Other products ordered will arrive via standard shipping (in a separate shipment) and will incur an additional shipping charge of $4.95.
- 2 Day Shipping: 2-3 business days: Wigs shipped via 2 DAY AIR will arrive in two business days after you place your order, if ordered by 12:00 PM CST. Otherwise, it will arrive in 3 business days. Wigs ordered by 2 day service are shipped to you directly from the wig manufacturer. Other products ordered will arrive via standard shipping (in a separate shipment) and will incur an additional shipping charge of $4.95.
- Overnight Shipping: 1-2 business days. If ordered by 12:00 PM CST, your order will arrive in 1 business day. Otherwise, it will arrive in 2 business days. Wigs ordered by overnight service are shipped to you directly from the wig manufacturer. Other products ordered will arrive via standard shipping (in a separate shipment) and will incur an additional shipping charge of $4.95.
Additional Shipping Information for Wigs:
- Business days are Monday through Friday.
- We do not ship on Saturdays, Sundays or federal holidays. Carriers do not deliver on the weekends or federal holidays. For an additional fee of $20, we can request Saturday delivery for expedited wig shipments only. Please call customer service for additional information.
- If your wig is shipped directly from the manufacturer, we do not send out a receipt of sale unless specifically requested. If you must have your wig in a plain unmarked box, we can accommodate you, but please let us know this when you place your order.
- Unless you are an established customer, your wig order must be sent to the address on file with your credit card company. For security reasons, we cannot ship your wig to an alternate address. If you must have your order shipped to an alternate address, we require advance payment via wire transfer or Western Union.
- For your protection, we reserve the right to require a signature upon delivery.
- More than one wig, shipped at the same time, by the same manufacturer can be shipped for a single shipping charge. Two wigs ordered at the same time, by different manufacturers may be subject to additional shipping charges. Please contact our wig consultant for more information.
- Some destinations outside of major metropolitan areas will require an additional shipping day or additional charges for Fed Ex expedited services. Customer will be contacted if additional shipping charges apply.
- We are not responsible for delays due to situations beyond our control, including but not limited to: inclement weather, holiday shipping policies of carriers or natural and man made disasters.